The practical bit
A few minutes of care at the counter, and your bow travels safely and fully insured. Here’s exactly what to do.
Turn the screw at the handle end anticlockwise until the hair hangs slack. Never post a bow with the hair tight — a knock to a tight bow is how tips get broken.
A light wrap of bubble wrap or tissue along its length, snug around both ends.
Scrunched paper or bubble wrap at each end of the tube, so the bow can’t slide. The tip must never touch the end cap.
Gently in, then a shake test — if you hear movement, add more padding.
Caps on, taped closed, and address the tube to us — the address is in your booking email.
At any Post Office counter: “Special Delivery Guaranteed by 1pm, please.” Keep the receipt — it’s your proof of cover.
Your posting address is in your booking confirmation email. Post it any day in your dispatch window (the week you chose when booking).
Please use Royal Mail Special Delivery and nothing else — it’s the insured, signed-for service both of us rely on. Once you’ve posted it, reply to your booking email with the tracking number from your receipt, so we can watch for it.
Standard Special Delivery cover is £750, right for most student and mid-range bows. Bow worth £750–£2,500? Ask the counter to increase the cover when you post it, and tell us at booking so we raise it on the return too (charged at cost). Above £2,500 it shouldn’t go by post at all — contact Barnett Bows for an in-person rehair or restoration instead. Full details in our terms.